Software Engineer (SAP + AI) at Iberdrola
May no longer be active — verify on the employer site
At a glance
- Company
- Iberdrola
- Location
- United Kingdom
- Work arrangement
- On-site
- Employment type
- Full-time
- Experience
- 5–10 years
- Working hours
- 40 hours
- Visa sponsorship
- Offered, according to the listing
- Posted
- Added to The Stack
✨ The Stack take on this Iberdrola job
- 🏢 Iberdrola has 5 jobs here, 5 with visa sponsorship see all
- 🛂 Skilled Worker visa. Standard minimum salary: £41,700 a year guide
Updated 2026-11-05, from our data and official sources.
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About the role
Responsibilities:
- Act as a techno-functional lead for SAP CRM and SAP IS-U initiatives: gather requirements, run workshops, and translate needs into functional designs.
- Define and prioritise delivery backlogs; collaborate with engineering teams to design, build, test and deploy solutions.
- Lead integration work across customer platforms, telephony, complaints and digital channels.
- Use data-driven analysis and root cause investigation to reduce customer contacts and complaints.
- Apply AI-enabled tools to enhance decision-making, automate processes and improve customer journeys.
- Maintain clear stakeholder communication, provide status updates, and support change adoption.
Requirements:
- Proven experience with SAP CRM and SAP IS-U in a techno-functional capacity.
- Strong ability to translate business requirements into functional specifications and delivery plans.
- Experience with system integration, data analysis and customer-facing platform landscapes.
- Excellent stakeholder engagement, communication skills and workshop facilitation.
- Comfortable using analytics/AI tools to surface insights and optimise processes.
- Relevant degree or equivalent experience; experience in utilities or customer service environments is desirable.
Responsibilities
You will act as a techno-functional specialist to design and deliver scalable digital solutions across SAP CRM and SAP IS-U platforms. The role involves collaborating with business teams to translate complex requirements into functional designs while leveraging AI tools to optimize customer experience.
Requirements
The ideal candidate possesses strong experience in SAP CRM and SAP IS-U with a proven ability to bridge the gap between business needs and technical implementation. You must have excellent analytical skills and the ability to communicate effectively with both technical and non-technical stakeholders.
Key skills
- SAP CRM — not in any other listing on The Stack
- SAP IS-U — not in any other listing on The Stack
- Techno-functional analysis — not in any other listing on The Stack
- Data analysis — in 278 other listings on The Stack
- Process optimization — in 5 other listings on The Stack
- Stakeholder engagement — in 14 other listings on The Stack
- Requirements gathering — in 6 other listings on The Stack
- Functional design — not in any other listing on The Stack
- System integration
- Root cause analysis
- Customer journey evaluation
- AI-enabled tools
- Software engineering
- Digital transformation
- Technical communication
On The Stack (as of 2026-11-05)
Frequently asked questions about Iberdrola
Is this Software Engineer (SAP + AI) role still open?
It was posted on 2026-08-07. Listings more than 30 days old may no longer be active, so check Iberdrola's site before applying.
Does Iberdrola offer visa sponsorship?
This listing is marked as offering visa sponsorship. Eligibility rules are set by the employer, so check the details on Iberdrola's site.
Where is this role located?
The listing gives the location as United Kingdom. It is marked on-site.
What skills does this role ask for?
The listing names: SAP CRM, SAP IS-U, Techno-functional analysis, Data analysis, Process optimization, Stakeholder engagement, Requirements gathering, Functional design, System integration, Root cause analysis, Customer journey evaluation, AI-enabled tools, Software engineering, Digital transformation, Technical communication.