Product Manager at N26
Germany
Posted
on-site · full-time · Visa sponsorship
Responsibilities:
- Lead product initiatives to reduce cost-to-serve and automate cards and chargeback processes across markets.
- Collaborate with Customer Service, Operations, Fraud, Compliance and AI teams to translate operational pain into scalable product solutions.
- Define product goals, prioritize roadmap work, and run experiments to measure impact and improve KPIs (using SQL and analytics).
- Balance automation with customer experience, risk controls and regulatory constraints; coordinate rollouts with local teams.
- Drive cross-functional delivery from discovery through implementation and post-launch monitoring.
Requirements:
- 3+ years product management experience, ideally in FinTech, banking or cards operations.
- Proven bias for automation and efficiency; experience identifying manual work that can be automated.
- Interest or experience in AI/agentic automation applied to operations and support.
- Knowledge of card networks/processors (VISA, AMEX, Mastercard) preferred.
- Strong quantitative skills (SQL), clear written and verbal communication, and experience with agile delivery.
- Degree in STEM, business or economics; MBA/MS or equivalent is a plus.