Senior Product Manager – Generative AI & Agentic Experiences at American Express

✨ The Stack take on this American Express job

• 🏢 American Express has 5 jobs here, 5 with visa sponsorship see all
• 🛂 Skilled Worker visa. Standard minimum salary: £41,700 a year guide
• 💡 No salary shown. Ask American Express if it is above the minimum.

Updated 2026-11-05, from our data and official sources.

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About the role

Responsibilities:
- Define and drive product strategy and roadmap for generative and agentic AI customer experiences.
- Translate LLM capabilities into clear product requirements, user flows and scalable agent orchestration designs.
- Lead discovery, experimentation and A/B testing to validate prompts, model behaviour and UX patterns.
- Partner with engineering, data science, design and analytics to deliver end-to-end, production-grade solutions.
- Establish success metrics, monitor model performance and ensure appropriate risk, compliance and privacy controls.
- Communicate strategy and trade-offs to senior stakeholders and secure cross-functional alignment.

Requirements:
- Bachelor’s degree and 5+ years product management experience; experience in regulated industries (financial services) preferred.
- Strong technical understanding of LLMs, prompt design, agentic workflows and ML product trade-offs.
- Proven track record shipping 0-1 AI-enabled, customer-facing products and scaling them to production.
- Data-driven decision making with experience defining KPIs and using analytics to iterate.
- Excellent stakeholder management, communication and prioritisation skills, plus comfort working with engineering and research teams.

Responsibilities

Lead the product strategy and end-to-end delivery of next-generation customer experiences powered by generative and agentic AI. Collaborate with cross-functional teams in engineering, data science, and design to build and scale LLM-based systems.

Requirements

Requires a Bachelor's degree and 5+ years of product management experience, preferably in regulated environments. Must possess a strong technical understanding of LLMs, prompt design, and agentic orchestration.

Key skills

• Product Management — in 242 other listings on The Stack
• Generative AI — in 58 other listings on The Stack
• Large Language Models — in 46 other listings on The Stack
• Agentic Workflows — in 25 other listings on The Stack
• Prompt Design — in 17 other listings on The Stack
• Product Strategy — in 119 other listings on The Stack
• Stakeholder Management — in 332 other listings on The Stack
• Data Analysis — in 278 other listings on The Stack
• 0-1 Product Development
• Technical Product Thinking
• Scalable Solutions
• Customer Experience Design

On The Stack (as of 2026-11-05)

• American Express has 4 other listings on The Stack, 4 of them marked as offering visa sponsorship.
• 214 visa-sponsored jobs in the United Kingdom on The Stack, posted in the last 60 days.
• 72 visa-sponsored product manager jobs in Europe on The Stack, posted in the last 60 days.

Frequently asked questions about American Express

Is this Senior Product Manager – Generative AI & Agentic Experiences role still open?

It was posted on 2026-05-20. Listings more than 30 days old may no longer be active, so check American Express's site before applying.

Does American Express offer visa sponsorship?

This listing is marked as offering visa sponsorship. Eligibility rules are set by the employer, so check the details on American Express's site.

Where is this role located?

The listing gives the location as London, GB, United Kingdom. It is marked on-site.

What skills does this role ask for?

The listing names: Product Management, Generative AI, Large Language Models, Agentic Workflows, Prompt Design, Product Strategy, Stakeholder Management, Data Analysis, 0-1 Product Development, Technical Product Thinking, Scalable Solutions, Customer Experience Design.