Engineering Manager at Scorewarrior

✨ The Stack take on this Scorewarrior job

• 🏢 Scorewarrior has 10 jobs here, 10 with visa sponsorship see all
• 🛂 Visa: Foreign Interest Company work permit. Minimum salary: €2,500 a month guide
• 💡 No salary shown. Ask Scorewarrior if it is above the minimum.

Updated 2026-11-05, from our data and official sources.

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About the role

Responsibilities:
- Lead the creation and scaling of the Player Care engineering function; act as the final technical authority for the domain.
- Partner with the Head of Player Care to audit existing systems and define a prioritized technology roadmap.
- Remove SPOFs and build a lean, high-throughput backend pod via metrics-driven hiring and strong onboarding.
- Design and ship event-driven triage pipelines, AI-driven deflection, chat moderation/inference pipelines and fraud automation.
- Implement diagnostics, automation and workflow modernisation to improve agent efficiency and operational throughput.
- Ensure regulatory compliance and manage technological risk across Player Care systems.

Requirements:
- Several years of backend engineering leadership with hands-on system design and experience scaling teams from 1→N.
- Proven experience with stream processing and event-driven architectures (Kafka, RabbitMQ, BullMQ, Redis Streams or equivalent).
- Strong SQL skills and practical experience modernising live-ops, moderation or fraud-detection systems at scale.
- Track record of building high-availability services, automation and performance optimisation in production.
- Excellent stakeholder communication, hiring experience, and the ability to set technical direction without higher engineering management.

Responsibilities

Establish and scale the Player Care engineering function by building a high-throughput automation and backend team. Lead the design of AI-driven deflection mechanisms, chat moderation pipelines, and automated fraud detection systems.

Requirements

Requires a strong backend engineering background with several years of experience managing and scaling engineering teams from the ground up. Must be proficient in event-driven architectures and capable of acting as the final technical authority without a CTO.

Key skills

• Backend Engineering — in 127 other listings on The Stack
• Engineering Management — in 71 other listings on The Stack
• System Design — in 199 other listings on The Stack
• Stream Processing — in 2 other listings on The Stack
• Event-Driven Architecture — in 60 other listings on The Stack
• Hiring and Scaling Teams — not in any other listing on The Stack
• Performance Management — in 28 other listings on The Stack
• Build vs Buy Analysis — not in any other listing on The Stack
• Technical Roadmap Planning
• AI-Driven Deflection
• Content Moderation
• Risk Management
• Compliance
• Vendor Management
• Operational Efficiency
• Code Review

On The Stack (as of 2026-11-05)

• Scorewarrior has 9 other listings on The Stack, 9 of them marked as offering visa sponsorship.
• 34 visa-sponsored jobs in Cyprus on The Stack, posted in the last 60 days.
• 37 visa-sponsored engineering manager jobs in Europe on The Stack, posted in the last 60 days.

Frequently asked questions about Scorewarrior

Is this Engineering Manager role still open?

It was posted on 2026-07-07. Listings more than 30 days old may no longer be active, so check Scorewarrior's site before applying.

Does Scorewarrior offer visa sponsorship?

This listing is marked as offering visa sponsorship. Eligibility rules are set by the employer, so check the details on Scorewarrior's site.

Where is this role located?

The listing gives the location as Cyprus. It is marked on-site.

What skills does this role ask for?

The listing names: Backend Engineering, Engineering Management, System Design, Stream Processing, Event-Driven Architecture, Hiring and Scaling Teams, Performance Management, Build vs Buy Analysis, Technical Roadmap Planning, AI-Driven Deflection, Content Moderation, Risk Management, Compliance, Vendor Management, Operational Efficiency, Code Review.