Solutions Architect at Zonos

About the role

Responsibilities:
- Lead technical discovery with prospects, customers and partners across EMEA to map checkout, shipping and customs workflows.
- Design integration solutions connecting Zonos to checkout, carrier and customs systems (GraphQL/REST) and define scope and implementation plans.
- Walk customers through APIs, required data, auth patterns and webhook flows; build demos and proofs of concept.
- Act as the customer’s technical contact through testing and go-live, troubleshooting issues with engineering when needed.
- Support sales and partnerships in technical meetings, accompany customer visits and represent Zonos at industry events.
- Collect and relay customer requirements and feedback to product and engineering; help establish regional technical processes.

Requirements:
- Minimum ~3 years in solutions architecture, sales engineering, technical account management or similar customer-facing technical role.
- Hands-on API integration experience with GraphQL, REST, JSON and familiarity with auth schemes and webhooks.
- Experience using API testing tools (e.g. Postman) and building lightweight demos / POCs.
- Ability to explain technical designs clearly to engineers and non-technical stakeholders.
- Experience with integration patterns, implementation planning and troubleshooting production integrations.
- Comfortable working with EMEA customers, fluent English (written and spoken) and willingness to travel (~20%).

Responsibilities

You will lead technical discovery, design integration solutions, and guide customers through the implementation of Zonos products. Additionally, you will support sales teams in customer meetings and provide feedback to the product and engineering departments.

Requirements

The role requires at least 3 years of experience in a customer-facing technical role with hands-on API integration expertise. Candidates must be fluent in English and possess the right to work in the Netherlands or be eligible for sponsorship.

Key skills

• Solutions architecture — in 6 other listings on The Stack
• Sales engineering — not in any other listing on The Stack
• Technical account management — not in any other listing on The Stack
• API integration — in 94 other listings on The Stack
• GraphQL — in 89 other listings on The Stack
• REST — in 29 other listings on The Stack
• JSON — in 11 other listings on The Stack
• Postman — in 37 other listings on The Stack
• API authentication
• Webhooks
• Technical documentation
• Troubleshooting
• Integration patterns
• Customer discovery
• Solution design
• Implementation planning

On The Stack (as of 2026-10-29)

• This is Zonos's only listing on The Stack.
• 38 visa-sponsored jobs in the Netherlands on The Stack, posted in the last 60 days.

Frequently asked questions about Zonos

Is this Solutions Architect role still open?

It was posted on 2026-10-26 and is listed as active on The Stack. Confirm on Zonos's application page before applying.

Does Zonos offer visa sponsorship?

This listing is marked as offering visa sponsorship. Eligibility rules are set by the employer, so check the details on Zonos's site.

Where is this role located?

The listing gives the location as Netherlands. It is marked on-site.

What skills does this role ask for?

The listing names: Solutions architecture, Sales engineering, Technical account management, API integration, GraphQL, REST, JSON, Postman, API authentication, Webhooks, Technical documentation, Troubleshooting, Integration patterns, Customer discovery, Solution design, Implementation planning.